Turntable Model: Genesis
Find more answers to frequently asked questions about the Genesis here. If you cannot find what you're looking for, contact us directly and we will assist you.
How do I install my Genesis All Acrylic Transparent High-Fidelity Bluetooth Vinyl Turntable?
Please refer to the included set-up guide, first connect the turntable base to the host, then install the tonearm and dust cover. After ensuring that all parts are properly fixed, connect the power and debug.
How does Genesis's Bluetooth connect to other devices?
Genesis only supports Bluetooth output function. To pair Genesis with Bluetooth speakers or headphones, please follow the steps below:
1. Start Bluetooth mode: Turn on the power of Genesis and switch to Bluetooth mode.
2. Enter pairing mode: Enter Bluetooth pairing mode on your Bluetooth speaker or headphones.
3. Pairing connection: Your Bluetooth speaker or headphones will automatically search and display a device named "Genesis". Once it is displayed, select it to pair.
4. Successful connection: When the Bluetooth indicator light of the speaker or headphone changes from flashing to solid light, it means that Genesis has successfully connected to your speaker or headphones and can now play music from vinyl records.
How to connect Genesis to an external speaker?
Genesis is equipped with a built-in preamplifier, and you can connect it directly to an external speaker via the RCA output port. If your sound system supports Bluetooth, you can also connect wirelessly via Bluetooth.
My Genesis turntable does not spin after turning on the power, what should I do?
It may be that the belt is not installed correctly. Please check whether the belt is installed in place, make sure that the belt is tight against the turntable and the motor pulley, and restart the device.
How does the sound quality of Genesis ensure high fidelity?
Genesis uses a high-quality Audio-Technica moving magnet cartridge and oval diamond stylus, combined with a precision-designed tonearm and needle pressure adjustment to ensure that every record can be accurately reproduced.
How to adjust the needle pressure of Genesis?
The needle pressure can be adjusted by the adjustable counterweight at the end of the tonearm. Depending on the different records you have, adjusting the needle pressure can ensure that the stylus runs smoothly on the record without distortion.
Does Genesis support different record playback speeds?
Yes, Genesis supports two playback speeds of 33 1/3 RPM and 45 RPM. You can easily switch between them using the speed adjustment switch on the turntable.
How do I care for and clean my Genesis turntable?
Use a soft, dry cloth to wipe the surface of the turntable regularly, and avoid using any alcohol- or corrosive-containing cleaning agents. The stylus should be cleaned regularly, and a dedicated stylus cleaning tool is recommended.
What audio output options does Genesis support?
In addition to Bluetooth and RCA outputs, Genesis is also equipped with a USB port, which allows you to digitize your vinyl music and transfer it to a computer for recording.
What are the features of the Genesis dust cover?
Made of high-quality, environmentally friendly plastic, the Genesis dust cover not only protects the turntable from dust and damage, but also maintains the long-lasting beauty of its transparent appearance.
Turntable Model: LP9
Find more answers to frequently asked questions about the LP9 here. If you cannot find what you're looking for, contact us directly and we will assist you.
What audio output methods does LP9 support?
LP9 supports Bluetooth wireless output and RCA wired output. You can connect LP9 to wireless speakers or headphones via Bluetooth, or to traditional wired audio systems via RCA cables.
How does LP9 ensure that the needle does not skip when playing vinyl records?
LP9 is equipped with an Anti-Skating button. By adjusting the anti-skating force, you can ensure the smooth running of the stylus on the record and reduce needle skipping and distortion.
Do I need to configure an additional preamplifier for LP9?
No, LP9 has a built-in high-quality preamplifier (preamp), and you can directly connect it to any audio system without a preamplifier. If your audio system comes with a preamplifier, LP9 also supports bypass mode to avoid signal conflicts.
How stable is the Bluetooth connection of LP9?
LP9 uses the latest Bluetooth V5.3 technology to ensure stable wireless connection and high-fidelity sound quality. The Bluetooth switch button allows you to easily switch Bluetooth modes and quickly reconnect when the connection is interrupted.
How do I use the Pitch Control function of LP9?
The LP9 is equipped with a pitch adjustment button that allows you to fine-tune the pitch during playback with -10%-+10% range. This feature is especially useful for users who have high requirements for pitch accuracy, helping you find the most suitable playback speed and pitch.
How to maintain the piano lacquer or matte cover of the LP9?
The piano lacquer surface can be wiped with a soft microfiber cloth to avoid scratches and chemical corrosion. The matte cover needs to be cleaned with a dry cloth and avoid wiping with rough materials to maintain its texture.
Is the installation process of the LP9 complicated?
The installation process of the LP9 is very simple, including a detailed installation guide. Users only need to install the tonearm and turntable, connect the belt and power supply, and start using it. For first-time use, we recommend that you check the user manual to ensure correct installation.
Is the LP9 suitable for playing all types of vinyl records?
Yes, the LP9 supports 12-inch, 10-inch and 7-inch vinyl records. With the speed adjustment button, you can easily switch between 33 1/3 RPM and 45 RPM playback speeds to adapt to different types of records.
How is the sound quality of the LP9?
LP9 uses high-quality moving magnet cartridges, debounce devices and pitch adjustment functions to ensure excellent sound quality, faithfully restore every musical detail, and meet the high demands of audio enthusiasts.
Is there a difference in sound quality between Bluetooth connection and wired connection?
LP9's Bluetooth connection uses high-fidelity audio transmission technology to minimize sound quality loss. However, for users with extreme sound quality requirements, RCA wired connection is still the best choice.
Turntable Model: UD009
Find more answers to frequently asked questions about the UD009 here. If you cannot find what you're looking for, contact us directly and we will assist you.
What audio input and output methods does the UD009 support?
The UD009 supports a variety of input and output methods, including Bluetooth input and output, RCA output, and USB-PC connection. You can transfer audio from other devices to the UD009 for playback via Bluetooth, or output music from vinyl records to wireless speakers or headphones via Bluetooth.
How do I use the USB-PC connection function of the UD009?
The UD009 is equipped with a USB-PC connection function, which allows you to transfer music from vinyl records directly to your computer for recording. Simply connect the UD009 to your computer via a USB cable and use recording software to capture the playback content.
How is the sound quality of the UD009 guaranteed?
The UD009 uses a high-quality moving magnet cartridge, a built-in preamp, and is equipped with pitch control and volume control buttons to ensure excellent high-fidelity sound quality, suitable for all types of music appreciation.
How do I use the Auto-Stop function of the UD009?
UD009 is equipped with an auto-stop function. When the record is finished playing, the turntable will automatically stop rotating, protecting the stylus and extending the life of the device. You can turn this function on or off with the switch button on the back of the device.
How do I use the Bluetooth input and output functions of UD009?
The Bluetooth input function allows you to play audio from your phone or other Bluetooth devices through the UD009, while the Bluetooth output function allows you to output the audio of vinyl records to Bluetooth speakers or headphones. Use the Bluetooth switch button to switch the input or output mode and pair with your device.
Does UD009 support different types of records?
Yes, UD009 supports two playback speeds of 33 1/3 RPM and 45 RPM, suitable for 12-inch, 10-inch and 7-inch vinyl records. You can fine-tune the pitch adjustment button to ensure the best playback effect.
How do I use the Phono/Line button of UD009?
The Phono/Line button of UD009 is used to switch the output mode. When you connect the UD009 to a sound system with a preamplifier, select Phono mode; if you connect to a sound system without a preamplifier, select Line mode.
How do I adjust the volume of the UD009?
The UD009 is equipped with a volume adjustment button, so you can adjust the playback volume directly on the device without relying on the volume control of the external sound system. This gives you more flexibility in volume control.
How do I maintain the solid wood exterior of the UD009?
The U-shaped solid wood shell of the UD009 is made of high-quality wood. To ensure that it maintains its gloss and texture for a long time, it is recommended to wipe the surface with a dry soft cloth regularly and avoid direct sunlight and high humidity environments.
How does the UD009 ensure the stability of the Bluetooth connection?
The UD009 uses advanced Bluetooth technology to ensure the stability of the connection during input and output. To ensure the best sound quality, it is recommended to keep the speaker or headphones within a reasonable distance from the UD009 when using Bluetooth and avoid signal interference.
Turntable Model: HQKZ-011
Find more answers to frequently asked questions about the HQKZ-011 here. If you cannot find what you're looking for, contact us directly and we will assist you.
What are the advantages of the J-shaped tonearm of HQKZ-011?
The J-shaped tonearm design of HQKZ-011 helps reduce the friction between the stylus and the record, improving the sound quality while also reducing the wear of the stylus, thereby extending the life of the device.
How do I adjust the speed of HQKZ-011?
The HQKZ-011 is equipped with a Speed Switch and Adjustment button, allowing you to switch between 33 1/3 RPM and 45 RPM to accommodate different sizes and types of vinyl records. By adjusting the speed, you can ensure the best sound quality every time you play.
How does the anti-skate function of HQKZ-011 work?
The anti-skate design of HQKZ-011 prevents the stylus from sliding inward or outward during playback by balancing the pressure of the tonearm, thereby avoiding stylus skipping and sound quality distortion, and ensuring the stability of playback.
What are the benefits of the external belt drive system of HQKZ-011?
The HQKZ-011's external belt drive system reduces the interference of motor vibration on record playback, providing a smoother and clearer sound performance. The belt drive system is also easier to maintain and extends the life of the device.
How to use the HQKZ-011's speed display?
The HQKZ-011's speed display displays the current speed in real time, helping you to accurately control the playback speed. Through the display, you can easily view and adjust to the desired speed to ensure the accuracy of playback.
How to connect the HQKZ-011 to the sound system?
The HQKZ-011 supports two output modes, Phono and Line. If your sound system is equipped with a preamplifier, please select Phono output; otherwise, please select Line output mode to ensure the best sound quality performance.
How to use the HQKZ-011's Auto-Stop function?
The HQKZ-011 is equipped with an auto-stop function. When the record ends, the tonearm will automatically stop turning and lift up, and stop the turntable from rotating, protecting the stylus and extending the life of the device. You can turn this function on or off as needed.
What are the characteristics of the Audio-Technica moving magnet cartridge used in HQKZ-011?
HQKZ-011 uses the high-quality Audio-Technica moving magnet cartridge ATN-3600L, which provides excellent sound quality performance and ensures high-fidelity music restoration. The design of the cartridge is also easy to replace, suitable for vinyl lovers who pursue sound quality.
How to maintain the external belt of HQKZ-011?
In order to maintain the best performance of HQKZ-011, it is recommended to check and clean the external belt regularly. If the belt is loose or worn, it can be replaced according to the instructions in the manual to ensure the smooth operation of the turntable.
What types of vinyl records are suitable for HQKZ-011?
HQKZ-011 supports standard 12-inch, 10-inch and 7-inch vinyl records. With the Speed Adjustment button, you can easily adjust the playback speed to suit records of different types and ages.
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