To set up your turntable, follow these steps:

1. Unbox and Place: Carefully remove the turntable from the packaging and place it on a stable surface.
2. Install the Platter: Position the platter onto the spindle, ensuring it is securely seated.
3. Attach the Tonearm: Gently move the tonearm into place, making sure it is correctly aligned with the platter.
4. Connect the Wires: Connect the turntable to your audio system or speakers using the provided cables.
5. Calibrate the Settings: Adjust the counterweight and anti-skating settings as per the included instructions to ensure optimal playback performance.
6. Test and Enjoy: Power on the turntable, set the speed dial, and place a vinyl record to start enjoying your music.

Regular maintenance is key to keeping your turntable in excellent condition:

1. Clean the Platter and Needle: Use a soft, lint-free cloth to clean the platter and a specialized brush to gently clean the needle.
2. Keep the Turntable Dust-Free: Use a dust cover when the turntable is not in use to prevent dust accumulation.
3. Check and Replace the Stylus: Periodically check the stylus for wear and replace it if necessary to ensure clear sound quality.
4. Lubricate Moving Parts: Refer to the manual for specific lubrication recommendations to keep the turntable's moving parts operating smoothly.
5. Level the Turntable: Ensure the turntable is placed on a level surface to avoid issues with playback and tracking.

If you encounter sound issues, try these steps:

1. Check Connections: Ensure all cables are securely connected to the turntable and audio system.
2. Inspect the Stylus: Verify that the stylus is clean and properly aligned.
3. Adjust the Tonearm: Make sure the tonearm is correctly calibrated and balanced.
4. Examine the Records: Ensure the vinyl records are clean and free from scratches or dust.
5. Consult the Manual: Refer to the troubleshooting section in your turntable’s manual for additional guidance.

Our turntables come with a 1-year warranty that covers manufacturing defects and faulty components. This warranty does not cover damages resulting from misuse, improper handling, or accidental damage. Please refer to the warranty documentation included with your turntable for detailed terms and conditions.

If you wish to return or exchange your turntable, please follow these steps:

1. Contact Support: Reach out to our customer support team at support@theaudiokeeper.com to initiate the return process.
2. Obtain a Return Label: We will provide you with a return label and instructions for shipping the turntable back to us.
3. Pack the Turntable: Carefully pack the turntable in its original packaging to avoid damage during transit.
4. Ship and Track: Send the package to the address provided and keep track of the shipment until it is received.
5. Refund or Exchange: Once we receive and inspect the turntable, we will process your refund or exchange as per our return policy.

While our turntables come with pre-mounted cartridges designed for optimal performance, some models may allow for upgrades or replacements. Please check the specifications of your turntable or consult our support team for compatibility details. We offer a range of cartridges and accessories to enhance your listening experience, and our team can assist you in selecting the right components.